ESSMA no-show behaviour survey

This survey is created to gather input concerning the challenges and problems caused by no-show behaviour amongst fans. The main categories focus on:

  • Risks of no-show behaviour
  • Measuring no-show rates
  • Reasons for no-show behaviour
  • Tackling no-show behaviour


We'd like to ask you to complete this survey, which should take you no longer than 20 minutes, to the best of your knowledge. Thereby helping us to identify trends and best practices in European stadiums and ultimately creating a final report with best practices.


We thank you for participating and hope to see you soon at one of our ESSMA events.


There are 21 questions in this survey.